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6 Questions from Process Managers to LANA Process Mining

6 Questions from Process Managers to LANA Process Mining
March 9, 2018 Shirin

LANA meets Chief Process Officers in Cologne

Lana Labs took part in the CPM&O Process Management Congress in Cologne for the first time this year. We were enthusiastic about the great interest in the topic Process Mining and the application of LANA.

For many participants, the term “process mining” was certainly familiar, but we encountered a wide variety of ideas about what this analysis technique might look like in reality.

In this article we answer some questions that were frequently asked during the congress and hope that we will demystify the topic of process mining to some extent.

  Lana at CPO Prozessmanagement Kongress 2

1. How does my process information get to LANA?

Every IT system leaves behind digital traces – the log data. This means that content information and time stamps are automatically logged for each process-relevant activity. Accordingly, every company that uses an IT system (such as SAP) has an extensive database whose potential is not fully exploited by most companies. In LANA you can import extracts from the database or you can connect your IT systems directly using the LANA Transformation Server. When importing a data extract into LANA, the process is analyzed within a certain time frame. With an interface to one or more systems, the process data is continuously loaded into LANA and you can monitor and analyze your processes in close to real time.

2. I want to analyze a process that is implemented by several IT systems. Is that possible? If so, how?

The LANA import files should have certain formal standards, but they do not necessarily need to be extracted from a single system.

When an interface is created, a transformation is developed once for all IT systems involved in the process, which ensures the continuous and loss-free export of data. We would be happy to support you in connecting LANA to your system landscape.

3. With which goals or problems have customers approached Lana Labs so far? Which industries do your customers belong to?

LANA supports companies from almost all industries. Over the last two years, we have served clients in the banking, healthcare, insurance, manufacturing, energy and increasingly the public sector.

An example from production:

  • Interroll is an international provider of logistics solutions and is known, among other things, for the production of drum motors for airports.
  • Interroll’s goal was to achieve more efficient operation, increase productivity and at the same time offer better quality products.
  • The result was the identification of long waiting times between process steps, inefficient production steps and unforeseen process sequences. In this way, specific process weaknesses could be eliminated and process optimizations could be carried out.

    Lana at CPO Prozessmanagement Kongress 3

4. Are there limits to the data capacity that LANA Process Mining can handle?

No, we are a Big Data Tool!

5. I want to create my target process model in LANA – how do I identify process flows that I can include in my model?

The optimal design of the target process model depends on various factors and can be limited by legal and corporate regulations. Modeling in LANA is based on the visualization of the company’s actual process.

If you look at the main variants of the actual process, you usually have a model that potentially describes the ideal process flows. If these variants meet certain criteria, such as effectiveness, efficiency and compliance, experience has shown that this process model can be used as a target model. However, it is up to each person responsible to create a suitable target process model. At this point LANA serves as orientation, decision support or control possibility. Alternatively, an existing target process model can also be imported into LANA.

6. I want to automate my processes more effectively – how can LANA help me?

LANA helps you to identify automation potentials in your process and to evaluate the degree of automation of the associated activities. With the insights from the analysis you can decide based on facts which activities or sub-processes you want to automate, e.g. with the help of a BPMN process engine such as TIM Solutions or with Robotic Process Automation.

The more automated your processes are, the higher the transparency and quality of the analysis in LANA. LANA enables you to measure and control the effects of your optimization measures, especially in the event of process changes, for example due to automation measures.

Discover the advantages LANA Process Mining offers your company. Find out about the product, its features and possible use case examples, or book a product demonstration directly.

Lana at CPO Prozessmanagement Kongress 4