Business Process Management
Business Process Management deals with the coordination of business processes. This coordination covers the entire process management lifecycle and thus includes the documentation, optimization, implementation, execution and control of business processes as well as the alignment of the process strategy. It is important that business process management is in line with the existing corporate culture so that the two do not work against each other. The objective of business process management is the effective analysis, optimization and maintenance of a company’s processes.
Why is Business Process Management important?
On the one hand, Business Process Management is moving more and more into focus, as the optimization potentials of manufacturing processes or the efficient use of manufacturing resources are almost exhausted. This makes it more important to know, analyze and optimize the real process of service provision. Large companies are therefore becoming more and more process-oriented. This is also due to the fact that processes, such as manufacturing processes, are becoming increasingly complex.
Another important motivation for the introduction of business process management is compliance with legal and internal (compliance) guidelines. Ultimately, the processes that take place are crucial to compliance.
How does Process Management work?
Since Business Process Management moves along the process lifecycle, the process is similar:
First, a process strategy must be developed in the company. Then the currently lived process is documented. The documented processes are then optimized on the basis of the defined process strategy. In the next phase, the processes optimized in this way are introduced into the company’s existing process landscape and implemented. As a result of the implementation, the processes are carried out by the employees or machines, which makes it possible to record or measure the performance of the processes. The recorded performance data and key figures can be used in the last phase of business process management or the process management lifecycle to check whether guideline values are adhered to or whether there are bottlenecks and thus optimization potential.
Further information on the individual phases can be found here: Process Management Lifecycle