Continuous Improvement Process

Continuous Improvement Process

In a Continuous Improvement Process (CIP), the benefits provided, such as products or services, as well as the value-adding processes of a company are continually improved. The results of the CIP are implemented directly, otherwise they are obsolete and no longer achieve the desired results.

The Continuous Improvement Process is based on the PDCA cycle, which consists of the steps Plan, Do, Check and Act. In the first step (plan), the current situation is analyzed and possible optimization potentials and suggestions for improvement are derived from this. Subsequently, these potentials and ideas are prototypically implemented and tested (Do). In the “Check” step, the implementation is checked and analyzed to see whether the improvements achieve the desired results. In the 4th and last step “Act”, the findings of the previous phase are incorporated. The ideas and improvement potentials adapted in this way are then fully implemented.

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In Business Process Management, CIP is a part of the ongoing Process Management Lifecycle. Here the focus of improvement is on the processes.


Related terms: Analysis, DMAIC, Business Process Management, Key Figure, Process Management Lifecycle