Perfect and automated processes are a basic prerequisite for the future success of energy suppliers. As a result, internal costs fall, service becomes faster and new products can be developed at high speed and precision. However, the degree of digitisation also increases the complexity and lack of transparency of many back-office processes. The difficult question then is: What is the potential for optimisation? Together with the energy supply digitisation specialists from powercloud we now provide an effective answer to this question by jointly developing a new process mining solution for their in-house powerApp Store.
Our CEO Dan Wucherpfennig says: “We are already active in the energy market in many ways and help large municipal utilities from Berlin or Bonn as well as suppliers or producers to optimise their processes and free up entrepreneurial capacities for more growth. With the help of our solution, they efficiently identify their optimisation potential. This expertise is now flowing directly into the new app. We are starting with a solution for the meter-to-cash process and the supplier change process and will then gradually introduce all processes in the energy industry.” The AI-supported analysis of the incoming data is always at the centre: LANA Process Mining builds a process model from the data in a matter of seconds. It shows, for example, in how many variants the processes are actually executed. We make bottlenecks, long processing times and waiting times become visible and uncover the causes of inefficient processes. Changes in the processes can also be easily monitored via dashboards.
Powercloud: Customised solutions for the energy industry
“We are very pleased to bring this expertise to the powerApp store. The process mining approach opens up significant opportunities, especially in the energy market, because business processes are often very complex, opaque and therefore unnecessarily cost-intensive. Lana Labs aims to break down this complexity. This is a perfect fit for powercloud, which does something similar for billing and the energy industry engine room of utilities,” explains Marco Beicht, CEO of powercloud. In addition, powercloud is continuing its long-term strategy of helping companies to make full use of the platform’s open and comprehensive data base. For this purpose, custom-fit and ready-made solutions are available in the powerApp store – also and especially for the use of AI, Data Science & Co.
With its eponymous platform, powercloud GmbH has been offering an open SaaS solution for the energy industry since 2012 and is currently the market leader in Germany with more than 200 customers. Today, powercloud already manages around 8 million contractual relationships with a turnover of approximately 6 billion euros. Another 20 million contracts are in the process of being migrated. powercloud is the fastest growing billing system in the industry, promotes the development of innovative energy brands, green offers and makes existing suppliers, grid and metering point operators as well as municipal utilities fit for the IT and customer requirements of the future.
If you would like to learn more about our cooperation approach for the energy sector and discuss the potential of your own process mining projects with us, we invite you to an individual meeting. We look forward to exchanging ideas with you!